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Siamo il nuovo punto di riferimento per tutti gli amanti dell’escursionismo in bicicletta.
Con noi puoi prenotare tour guidati lungo i sentieri dell’Appennino Tosco-Emiliano, oppure noleggiare una delle nostre e-bike per vivere la tua avventura in totale indipendenza.
DISCOVER | RIDE | ENJOY
E-xplora S.r.l.
Via Vincareto, 2 – 40063 Monghidoro (BO)
P.I. 03826711206 - C.F. 03826711206

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Rules

E-xplora / Rules

Booking method

Our tours (E-xplora Day, E-xplora Trail), our courses (E-xplora Training Day, E-xplora Junior) and our e-bikes (E-xplora Rent) can be booked by sending an e-mail directly to info@e-xplora.it or by filling in the information request forms on our website in the tabs of each itinerary. Information on the rental service is also available in the E-mtb Rental section. E-bikes can be picked up at the E-xplora Training Camp.
Reservations must be made at least 24 hours before the desired rental date.

When booking any service, you will need to enter all your personal details, telephone number and e-mail address.

Method of payment for the tours

E-xplora Trail tour: we require a deposit of 30% of the total amount agreed at the time of booking. The balance must be paid within 10 days of the departure of the Tour.

E-xplora Day: we require payment of 100% of the total amount agreed at the time of booking. This must be completed no later than 5 days before the date of the event. When booking tours, you will need to provide your bank details in order to proceed with the payment.

E-xplora Rent: a security deposit of 100% of the amount agreed at the time of booking is required for the rental service. The transaction will be completed when the e-bike is returned, after the bike has been checked.

Cancellation of reservation in case of renunciation or impediment

E-xplora Trail: the booking fee is only refunded if the communication is sent within 15 days of the date of departure of the Tour. If the full amount has been paid, we will issue a coupon valid for participation in another trail to be used within the current year.

E-xplora Day: the booking fee is non-refundable. We will issue a coupon valid for participation in another E-xplora Day to be used within the current year.

Cancellation of booking in case of bad weather

In case of bad weather conditions, we reserve the right to cancel any kind of activity. We will issue a coupon valid for participation in the next event as per the calendar E-xplora.

Furtherinformations

We have answered the most frequently asked questions, write to us if you would like further information


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